F.A.Q. (frequently asked questions)

What is the minimum order?
- The minimum order is 1.000 pcs.

Can I order smaller quantities on certain items?
- Yes, with an added cost on the unit price and machine charges

Can I customize the bag dimension and various accessories compared to the photos on the website?
- Yes all products are tailor made

What is the delivery time from order?
- From 25 to 35 days.

Can I request free samples for all items on the site?
- We can send samples already made for other customers within 24 hours in Ex Works carriage charges.

Can I request a customized sample with my logo?
- Yes, but only for fabric items and has a cost of 60,00 Euros, in Ex Works carriage charges and within 7 days after the request.

There are shipping charges for samples?
- Yes, the samples are free but the shipping is always charged to the customer.

Can I request a color card of a material?
- No, we can send only a scan by mail, to see the color card we can meet in LINEAPELLE and PREMIERE VISION.

Can I request a material sample from a color card?
Yes if available in our or our supplier stock.